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Charter Quality Measures
The air charter market is growing, and so is the number of air
charter service providers. How do you know which operator to choose?
FlightWorks suggests you ask for references, check the operator's
safety record and make sure the operator manages a fleet that meets
your travel requirements. Use the following guidelines as a starting
place in selecting the best charter company for you.
PUT
YOUR SAFETY FIRST.
- We do. Check for the following from air charter
operators
- Years of Experience
- FAR certificate
- Safety record
- Audited safety ratings
- Safety and security procedures
- Pilot & maintenance technicians training and experience
CUSTOMER SERVICE STANDARDS. Will the operator be there
when you want? Will they provide the travel solutions and service
levels you need? Are your needs a priority? FlightWorks is customer
focused and solution oriented - you are our top priority.
- Depth of service - can the operator service all your travel
requirements?
- Round the clock service - 24/7
- Flexible, ready to adapt to your changing needs
- Aviation professionals - knowledgeable in all aspects of aircraft
charter, management, consulting
- References - does the operator maintain a high level of repeat
business?
COMPANY REPUTATION. Know the caliber of the company and
their reputation in the industry.
- Quality of the company's products and services
- Employee satisfaction
- Corporate leadership
FLEET
DIVERSITY. Does the operator manage and control the fleet,
providing increased safety measures? Does the fleet provide
the variety of aircraft best suited to all your travel requirements?
- A variety of light, mid and heavy jets that match your
mission requirements.
- A sufficient number of aircraft to meet your travel schedule.
- Well-maintained aircraft, with the features your travel demands.
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